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Refund Policy

Last updated: April 1, 2026

14-Day Money-Back Guarantee

At My IPTV Canada, we stand behind the quality of our IPTV service. If you are not completely satisfied with your subscription, you may request a full refund within 14 days of your purchase date.

How to Request a Refund

  1. Contact us within 14 days of your purchase date via WhatsApp or email
  2. Provide your account details and reason for the refund request
  3. Our team will process your refund within 3-5 business days
  4. The refund will be issued to the original payment method

Conditions

  • Refund requests must be made within 14 calendar days of the original purchase
  • Refunds are not available after the 14-day window has passed
  • Partial refunds are not offered for unused portions of a subscription after the 14-day period
  • Refunds are limited to one per customer per 12-month period

Contact Us

To request a refund or ask questions about our refund policy, contact us at contact-canada-support@proton.me or via WhatsApp.